Free Charger Program
Customer Agreement

Lintex Residential EV Charging Program CUSTOMER AGREEMENT
Effective Date: November 1, 2026

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This Customer Agreement (the “Agreement”) sets out the terms and conditions under which Lintex Industrial Canada Ltd. (“Lintex”, “we”, “our”) provides a residential electric vehicle charger and participation in the Lintex Residential EV Charging Program (the “Program”) to the end user (“Customer”, “you”). By ordering, accepting delivery of, installing, or using a Charger, the Customer agrees to be bound by this Agreement, subject to any rights that cannot lawfully be excluded or limited.
1. Program Purpose and Lintex Role
1.1 Lintex as Charging-Site Host
Lintex operates the Program as the Charging-Site Host for each Charger supplied under the Program. Lintex owns the Charger unless and until ownership is transferred in accordance with this Agreement and has the legal right to have the Charger installed at the Customer’s property in accordance with the Installation Rights granted under this Agreement.
1.2 CFR Credits
The Customer acknowledges and agrees that Lintex, as Charging-Site Host, is responsible for generating, registering, administering, managing, and monetizing CFR Credits and related environmental attributes arising from eligible Charging Activity under the Program, subject to the CFR and other applicable law. Lintex may appoint a Platform Partner or other authorized representative to assist with these functions.
1.3 Nature of Program
The Program is a conditional, performance-based commercial arrangement for residential EV charging. It is not intended to constitute a securities offering, investment contract, or profit-sharing joint venture.
1.4 Third-Party Infrastructure
Lintex may use third-party backend, data, verification, regulatory, payment, and credit-market service providers to operate and administer the Program.
2. Definitions
“Activation Date” the date determined under Section 5.3 for the start of the twelve-month First-Year Usage Requirement period.
“Approved Electrician” an electrician or electrical contractor holding a valid applicable provincial or territorial electrical licence and meeting Lintex’s reasonable installation requirements.
“Charging Activity” residential electric vehicle charging using the Charger under the Program.
“Charging Data” technical data generated by Charging Activity, including energy delivered (kWh), timestamps, duration, system or device identifiers, and other data reasonably required for Program administration, verification, or regulatory reporting.
“Charging-Site Host” a person who owns or leases a charging station and has the legal right to have the charging station installed, as applicable under the CFR.
“Charger” the residential electric vehicle charger provided by Lintex to the Customer under the Program.
“CFR” Canada’s Clean Fuel Regulations, as amended or replaced from time to time.
“CFR Credits” compliance credits or related environmental attributes generated from eligible Charging Activity under the CFR or an applicable successor framework.
“Commercially Unreasonable” a situation in which continued provision of the Program, Charger support, data processing, verification, regulatory reporting, or CFR Credit administration becomes economically or operationally unsustainable for Lintex, acting reasonably and in good faith, having regard to objectively demonstrable circumstances, including: (a) the cost of maintaining, servicing, replacing, or supporting a Charger relative to the revenue or regulatory value reasonably attributable to that Charger; (b) prolonged absence of Verified Charging Data materially affecting the integrity, usefulness, or economic viability of CFR Credit generation; (c) repeated connectivity failures or data-transmission issues materially impairing verification, reporting, or regulatory compliance; (d) changes in applicable laws, regulations, regulatory frameworks, verification requirements, credit markets, or market conditions affecting CFR Credit generation, verification, or monetization; or (e) other objectively demonstrable technical, operational, regulatory, verification, or economic factors materially affecting the feasibility or economic viability of continued participation. A determination that continued participation is Commercially Unreasonable must not be made arbitrarily or capriciously.
“Customer Share” the amount payable to the Customer under Section 9.2 for Verified Charging Data.
“Deposit” the CAD $300 conditional security deposit described in Section 5.
“First-Year Usage Requirement” the requirement to achieve at least 1,500 kWh of Verified Charging Data during the twelve-month period beginning on the Activation Date.
“Installation Rights” the legal rights granted by the Customer to Lintex to have the Charger installed at the property and to access, maintain, inspect, replace, and remove the Charger as provided in this Agreement.
“Platform Partner” Lintex’s designated backend, data, verification, regulatory-reporting, or credit-management partner.
“Personal Information” information about an identifiable individual, as determined under applicable privacy law.
“Term” the period beginning on the Effective Date and ending on December 31, 2035, unless this Agreement is earlier terminated in accordance with its terms.
“Verified Charging Data” Charging Data accepted through Lintex’s and/or its Platform Partner’s applicable validation process for Program and CFR purposes.
3. Program Term
3.1 Term
This Agreement begins on the Effective Date and, unless earlier terminated in accordance with this Agreement, remains in effect until December 31, 2035.
3.2 Annual Program Review
Lintex may review the Program annually to assess regulatory eligibility, verification requirements, technology, service requirements, credit-market conditions, and operational viability. Any modification, suspension, or termination resulting from such review must be implemented in accordance with the applicable provisions of this Agreement and applicable law.
3.3 No Guaranteed Continuous Service
Lintex does not guarantee that the Program, connectivity, data processing, or CFR-related regulatory and administrative processes will operate continuously or without interruption throughout the Term.
3.4 Accrued Rights
A modification, suspension, or termination of the Program does not eliminate any Customer Share or other amount that accrued and became payable before the effective date of the applicable change, subject to the settlement provisions of this Agreement.
4. Eligibility and Customer Responsibilities
4.1 Eligibility Requirements

• be at least 18 years old and legally resident in Canada;

• have lawful authority to permit the installation and use of the Charger at the installation property;

• ensure that the installation location has adequate physical space, electrical capacity, and internet connectivity for Program operation; and

• provide accurate information reasonably required for Program registration, verification, regulatory reporting, and, where applicable, payment of the Customer Share;

4.2 Customer Responsibilities

• permit the Charger to communicate with Lintex and the Platform Partner for data transmission, verification, reporting, software and firmware updates, and Program administration;

• cooperate with Lintex and Approved Electricians for installation, maintenance, inspection, replacement, and removal of the Charger;

• maintain the Charger and installation location in a condition reasonably suitable for safe operation; and

• promptly notify Lintex in writing if the Customer no longer satisfies an eligibility requirement or if the Charger is materially damaged, disconnected, modified, or otherwise unavailable for Program use.

5. Deposit, Activation and First-Year Usage Requirement
5.1 Deposit
The Customer shall pay a CAD $300 Deposit. The Deposit is a conditional security amount intended to secure performance and compliance obligations under this Agreement. It is not the purchase price for the Charger and is separate from shipping, installation charges, Customer Share payments, and CFR Credits. The Deposit is refundable only as expressly provided in this Agreement.
5.2 No Purchase of Charger
Payment of the Deposit does not transfer title to the Charger. Lintex retains ownership unless ownership is transferred under Section 14.
5.3 Installation and Activation
The Customer shall arrange for installation within thirty (30) days after delivery and shall notify Lintex in writing within five (5) business days after installation is completed. After receiving the installation notice, Lintex will complete configuration, system registration, and backend integration of the Charger within fifteen (15) days, subject to circumstances beyond Lintex’s reasonable control. The Activation Date is the date on which the Charger is successfully configured and registered in Lintex’s backend system.
If the Customer does not complete installation within thirty (30) days after delivery, the thirty-first (31st) day after delivery will be treated as the Activation Date solely for calculating the First-Year Usage Requirement and related Agreement timelines, unless the delay is caused by Lintex or circumstances beyond the Customer’s reasonable control. If Lintex fails to complete configuration within fifteen (15) days after receiving the Customer’s installation notice for reasons within Lintex’s reasonable control, the Activation Date will be extended by one day for each day of delay beyond that fifteen-day period.
5.4 First-Year Usage Requirement
The Customer has twelve (12) months from the Activation Date to achieve at least 1,500 kWh of Verified Charging Data.
If the Customer achieves the First-Year Usage Requirement, Lintex will refund the full CAD $300 Deposit by bank transfer or another electronic payment method within sixty (60) days after verification of the threshold. The Customer may continue participating in the Program subject to this Agreement.
If the Customer does not achieve the First-Year Usage Requirement, the Deposit becomes non-refundable and is applied as an agreed administrative, onboarding, installation-coordination, and compliance cost-recovery amount. Failure to achieve the First-Year Usage Requirement does not by itself automatically terminate the Agreement.
5.5 Effect of Early Customer Exit on Deposit
If the Customer terminates the Agreement before satisfying the First-Year Usage Requirement, or after failing to satisfy that requirement, the Deposit remains non-refundable, subject to any non-waivable rights under applicable law. Termination does not convert the Deposit into a payment for the Charger and does not create a right to a Deposit refund because the Charger is later transferred to the Customer.
6. Charger Ownership, Installation Rights and Risk
6.1 Ownership
Title and ownership of the Charger remain with Lintex unless and until ownership is expressly transferred in writing under Section 14. The Customer has a limited right to use the Charger in accordance with this Agreement. The Customer shall not sell, lease, pledge, transfer, or otherwise dispose of the Charger without Lintex’s prior written consent.
6.2 Installation Rights
The Customer grants Lintex the legal right to have the Charger installed at the property and the rights reasonably necessary to access, maintain, inspect, replace, and remove the Charger during the Term and for a reasonable period after termination to complete removal or transfer arrangements. 
6.3 Risk of Loss and Damage
Risk of physical loss or damage to the Charger passes to the Customer upon delivery, except to the extent caused by Lintex or its authorized service provider. The Customer is responsible for reasonable documented repair or replacement costs resulting from misuse, unauthorized modification, neglect, improper installation, or other Customer-caused damage.
7. Installation and Site Responsibilities
7.1 Installation Responsibility and Cost
The Customer is responsible for arranging and paying for installation by an Approved Electrician. Lintex does not perform or pay for on-site electrical installation unless separately agreed in writing.
7.2 Lintex Coordination
Lintex may coordinate scheduling and provide technical specifications, configuration requirements, or installation guidance. Such coordination does not make Lintex the electrical installer unless Lintex expressly agrees otherwise in writing.
7.3 Site Preparation and Approvals
The Customer is responsible for obtaining required property-owner, condominium, municipal, utility, electrical, or other approvals; ensuring the site has adequate electrical capacity and physical space; and providing reasonable site access.
8. Pricing, Shipping and Additional Charges
8.1 Charges Separate from Deposit
The Deposit described in Section 5 does not include shipping, installation, handling, or applicable taxes unless expressly stated otherwise in this Agreement.
8.2 Shipping
Shipping within Canada is CAD $50 per Charger, plus applicable taxes. Shipping charges are non-refundable after dispatch, except where delivery failure is caused by Lintex or applicable law requires otherwise.
8.3 Customer-Caused Delivery Failure
If delivery fails because of incorrect information supplied by the Customer, refused delivery, Customer-caused failed delivery, or return-to-sender circumstances not caused by Lintex, the Customer is responsible for reasonable return shipping, redelivery, handling, and processing costs. For a returned shipment within Canada, a CAD $70, plus applicable taxes charge applies unless Lintex’s documented actual cost is lower, in which case the lower amount applies.
8.4 Disclosure of Charges
Lintex will disclose applicable shipping charges and taxes before payment confirmation. No additional charge is payable unless stated in this Agreement, separately agreed in writing, or otherwise permitted by applicable law.
9. Charging Data and Customer Share
9.1 Charging Data
Charging Data is required to verify Charging Activity, administer the Program, calculate Customer Share, and support CFR reporting and CFR Credit administration. Lintex may collect, process, store, transmit, and use Charging Data for these purposes and for Charger operation, maintenance, analytics, payment administration, legal compliance, and regulatory reporting, subject to Section 18 and applicable privacy law.
9.2 Customer Share
Subject to this Agreement, the Customer is entitled to CAD $0.10 for each kWh of Verified Charging Data. This amount is the Customer Share. The Customer Share is separate from and independent of the Deposit and does not transfer ownership of CFR Credits to the Customer.
9.3 Settlement and Minimum Payout
Customer Share is calculated on an annual basis for the calendar year ending December 31. If the accumulated and unpaid Customer Share balance is CAD $100.00 or more, payment will be issued during Q3 (July through September) of the following calendar year. Lintex may, at its discretion, issue payment earlier. If the accumulated and unpaid balance is less than CAD $100.00, it will be carried forward and added to future Customer Share balances until the minimum payout threshold is reached.
Upon termination of this Agreement for any reason, any outstanding Customer Share balance, regardless of amount, will be calculated through the effective termination date and paid to the Customer within sixty (60) days, subject to applicable law and final verification of the applicable Charging Data.
9.4 Payment Method
Payments will be made by bank transfer or another electronic payment method designated by Lintex.
9.5 No Guaranteed Charging Volume or Total Customer Share
The Customer Share will be calculated based on Verified Charging Data at the applicable rate set out in this Agreement. Lintex does not guarantee any minimum amount of Charging Activity, Verified Charging Data, or total Customer Share.
9.6 Market or Regulatory Adjustment
The Customer Share rate is initially CAD $0.10 per Verified kWh. Lintex may adjust the Customer Share rate prospectively where changes in CFR Credit value, regulatory requirements, verification or reporting requirements, Program administration costs, or other material Program economics make the existing Customer Share rate Commercially Unreasonable.
Any adjustment will apply only to Verified Charging Data generated after the effective date of the adjustment and will not reduce or affect Customer Share accrued before that date. Lintex will provide the Customer with at least thirty (30) days' written notice of any adjustment.
10. CFR Credit Ownership
All CFR Credits and related environmental attributes generated from eligible Charging Activity under the Program will be generated, registered, administered, managed, and monetized by Lintex, as Charging-Site Host, or by an authorized representative acting on Lintex’s behalf, to the extent permitted by the CFR and applicable law. Lintex may appoint ClearBlue Markets or another authorized representative, partner, or agent for registration, reporting, verification, administration, trading, or management of CFR Credits.
The Customer does not acquire ownership, title, or an independent right to generate, register, transfer, sell, or otherwise monetize CFR Credits or related environmental attributes arising from Charging Activity. The Customer’s contractual economic participation is limited to the Customer Share expressly provided under Section 9.
11. Connectivity, Software and Firmware
11.1 Connectivity Requirement
The Customer shall maintain internet connectivity reasonably sufficient to transmit Charging Data and permit software and firmware updates. The Customer is responsible for the Customer’s internet service and related costs.
11.2 Temporary Connectivity Interruptions
A temporary connectivity interruption does not automatically terminate the Agreement. The Charger may store data locally where supported, but Lintex does not guarantee that all offline or locally stored data will be recovered, transmitted, verified, or accepted as Verified Charging Data.
11.3 Prolonged or Repeated Connectivity Failure
If insufficient Charging Data is transmitted because of connectivity or other Customer-controlled failures for a cumulative period exceeding one hundred eighty (180) days in any rolling twelve-month period, Lintex may provide written notice and a cure period of at least thirty (30) days. If the failure is not cured, Lintex may suspend affected Program services or terminate the Agreement in accordance with Section 13.
11.4 Software and Firmware Updates
Lintex may remotely deploy software or firmware updates to the Charger without prior notice where reasonably necessary for security, Charger operation, interoperability, regulatory compliance, data verification, or Program administration. The Customer shall maintain connectivity reasonably sufficient to receive such updates.
11.5 No Reverse Engineering
The Customer shall not reverse engineer, decompile, disassemble, bypass security controls, or otherwise attempt to derive proprietary source code or technology of the Charger or associated software, except to the extent such restriction is prohibited by applicable law.
12. Government Incentives and Rebates
12.1 No Incentive Assignment
Unless expressly agreed in writing, Lintex does not require the Customer to assign, transfer, or remit to Lintex any government rebate, incentive, or tax credit available to the Customer in connection with the Charger or its installation.
12.2 Customer Responsibility
Any application for, receipt of, eligibility for, or compliance with a third-party or government incentive program is the Customer’s responsibility. Lintex does not guarantee eligibility for any such program.
13. Suspension and Termination
13.1 Customer Termination
(a) Customer Who Satisfied the First-Year Usage Requirement.
A Customer who has satisfied the First-Year Usage Requirement may terminate this Agreement for convenience by providing Lintex with at least sixty (60) days’ written notice, provided that the effective date of termination is not earlier than twenty-four (24) months after the Activation Date. The Customer may provide such notice before the end of the twenty-four (24)-month period, provided that the effective termination date is not earlier than the end of that period.
(b) Customer Who Did Not Satisfy the First-Year Usage Requirement.
A Customer who did not satisfy the First-Year Usage Requirement may terminate this Agreement for convenience by providing Lintex with at least sixty (60) days’ written notice. The Deposit remains non-refundable in accordance with Section 5.
Upon termination by the Customer under this Section, ownership of the Charger will be transferred in accordance with Section 14.
13.2 Suspension or Termination for Customer Breach
Lintex may suspend affected Program services or terminate this Agreement by written notice if the Customer intentionally interferes with data transmission, tampers with the Charger, provides materially false information, makes an unauthorized transfer or modification, or materially breaches this Agreement. Where a material breach is reasonably capable of cure, Lintex will provide a reasonable opportunity to cure before termination unless immediate suspension or termination is reasonably necessary to protect safety, equipment, data integrity, regulatory compliance, or the Program.
13.3 Ongoing Use
After the first year, there is no separate minimum annual or rolling kWh requirement. However, prolonged absence of Verified Charging Data, repeated connectivity failures, or disproportionate operating or support costs may be considered, together with other objectively demonstrable factors, in determining whether continued participation has become Commercially Unreasonable.
13.4 Regulatory, Market, or Commercial Termination
Lintex may suspend the Program or terminate this Agreement if changes in applicable law, CFR eligibility, regulatory or verification requirements, credit markets, technical requirements, or other objectively demonstrable circumstances make continued operation unlawful, infeasible, or Commercially Unreasonable. Lintex will provide reasonable prior notice where practicable, except where immediate action is reasonably required by law, safety, system integrity, or regulatory risk.
13.5 Death of Customer
If the Customer dies, this Agreement may be terminated upon notice to Lintex or upon another date required by applicable law. The Customer’s estate remains responsible for accrued obligations, and Lintex remains responsible for any Customer Share accrued and payable under Section 9.
13.6 Force Majeure
Neither party is liable for a delay or failure to perform an obligation to the extent caused by circumstances beyond that party’s reasonable control, including natural disasters, pandemics, acts of war or terrorism, government action, material changes to the CFR, widespread power or internet outages, or third-party service failures. The affected party shall provide written notice within ten (10) business days where practicable and take reasonable steps to mitigate the impact. A Force Majeure event does not extinguish payment obligations that accrued before the event. If the event materially prevents continued performance for an extended period, either party’s termination rights remain subject to this Section 13 and applicable law.
13.7 Effect of Termination
Upon termination:
(a) Program participation and future Customer Share accrual cease as of the effective termination date;
(b) any accrued Customer Share will be settled under Section 9.3;
(c) warranty, maintenance, software-support, and Program-related support cease, except for obligations expressly stated to survive termination or rights that cannot lawfully be excluded;
(d) the Deposit is treated exclusively under Section 5; and
(e) ownership and disposition of the Charger will be determined in accordance with Section 14.
14. Charger Ownership and Transfer
14.1 Ownership During the Term
Except where ownership has been transferred in accordance with this Section, the Charger remains the property of Lintex during the Term.
14.2 Ownership Transfer Upon Customer Termination
Upon termination of this Agreement by the Customer in accordance with Section 13.1 or pursuant to another express termination right under this Agreement, ownership of the Charger will be transferred to the Customer for CAD $0.00.
14.3 Transfer at Program Expiry
If this Agreement remains in effect through December 31, 2035, ownership of the Charger will be transferred to the Customer for CAD $0.00 upon expiry of the Program.
14.4 Ownership Following Other Termination
Where this Agreement is terminated other than by the Customer under Section 13.1 or pursuant to another express termination right under this Agreement, Lintex may, subject to applicable law, elect either to remove the Charger or to transfer ownership of the Charger to the Customer for CAD $0.00.
14.5 Damage and Recovery Costs
If, while the Charger is owned by Lintex, the Charger is damaged due to Customer-caused circumstances, including misuse, tampering, unauthorized modification, or intentional or negligent damage, Lintex may recover reasonable documented repair or replacement costs, limited to the lesser of its actual documented cost and a commercially reasonable market amount.
15. Relocation
15.1 Relocation Within Canada
The Customer may relocate the Charger to another eligible location within Canada. The Customer must notify Lintex in writing within thirty (30) days after the relocation and provide the new installation address and any other information reasonably required to update the Charger’s location or geolocation records for Program administration and regulatory reporting.
15.2 Relocation Requirements
Any reinstallation must be completed by an Approved Electrician and must comply with applicable site, electrical, and safety requirements. The Customer is responsible for relocation, reinstallation, shipping, electrical, and related costs unless Lintex agrees otherwise in writing.
15.3 Effect on First-Year Usage Requirement
Relocation does not restart, extend, suspend, or otherwise change the twelve-month period applicable to the First-Year Usage Requirement.
15.4 Failure to Notify
Failure to provide the required relocation information may constitute a breach of this Agreement and may result in suspension or termination under Section 13 if the failure materially interferes with Program operation, verification, regulatory reporting, or CFR compliance.
Until Lintex receives notice of a relocation, Lintex may rely on the installation address and Customer information in its records and may continue to administer the Charger, Charging Data, and Customer Share on that basis. The continued receipt or processing of Charging Data, or calculation or payment of Customer Share, after an unreported relocation does not by itself confirm that the Customer remains entitled to Customer Share arising from Charging Activity at the previous installation address.
15.5 Charger Remaining at Previous Installation Address
If the Customer relocates but leaves the Charger at the previous installation address, the Customer must notify Lintex in writing within thirty (30) days after the relocation. The Customer must not sell, assign, transfer, or otherwise represent that ownership of the Charger or any rights under this Agreement have transferred to a new owner, tenant, occupant, or other third party without Lintex’s prior written consent.
If Lintex subsequently becomes aware that the Customer has relocated and left the Charger at the previous installation address without providing the required notice, Lintex may suspend further Customer Share payments relating to that Charger while Lintex verifies the status of the Charger, the applicable Charging Data, and the current owner or occupant of the property.
The Customer is not entitled to Customer Share arising from Charging Activity occurring after the Customer ceased to have lawful possession or control of the previous installation address. Any Customer Share paid to the Customer in respect of such Charging Activity may, to the extent permitted by applicable law, be recovered by Lintex or set off against any unpaid Customer Share otherwise payable to the Customer.
A new owner, tenant, occupant, or other person at the previous installation address does not automatically become a Customer under the Program and does not acquire ownership of the Charger or any Customer Share, warranty, or other rights under this Agreement solely by reason of possession or use of the Charger. Continued participation at the previous installation address is subject to Lintex’s approval and applicable Program requirements.
16. Warranty
16.1 Warranty Coverage
Subject to this Agreement and applicable law, Lintex provides warranty coverage for the Charger hardware against defects in materials or workmanship under normal intended use, and provides applicable Charger software and firmware updates made available by Lintex for Charger operation, security, interoperability, or Program compatibility. Warranty coverage continues while this Agreement remains in effect, up to December 31, 2035, unless it ends earlier under Section 16.4.
16.2 Warranty Remedy
For a covered hardware defect, Lintex may, at its option, repair the Charger or replace it with the same or a reasonably equivalent model. Where a Charger model is discontinued and repair is Commercially Unreasonable, Lintex may replace it with a reasonably equivalent model at no additional Charger cost to the Customer, subject to availability and applicable law.
16.3 Warranty Exclusions
Warranty coverage does not include damage, malfunction, or cost caused by improper or non-compliant installation; Customer or third-party misuse, abuse, accident, neglect, or unauthorized modification or repair; normal wear and tear; the Customer’s electrical panel, wiring, receptacle, internet service, Wi-Fi, or other site infrastructure; vehicle-related issues; third-party installation workmanship; or external events beyond Lintex’s reasonable control. These exclusions do not limit any non-waivable statutory rights.
16.4 End of Warranty Coverage
Warranty coverage ends upon the earliest of: (a) termination of this Agreement; (b) removal of the Charger from the Program; (c) transfer of ownership of the Charger to the Customer; or (d) December 31, 2035, subject to any rights that cannot lawfully be excluded or limited.
17. Limitation of Liability and Indemnification
17.1 Limitation of Liability
To the maximum extent permitted by applicable law, Lintex will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of business opportunity, or loss of data, arising out of or relating to this Agreement or the Program, whether based in contract, tort, or otherwise.
Subject to Section 17.2 and to the maximum extent permitted by applicable law, Lintex’s aggregate liability arising out of or relating to this Agreement or the Program will not exceed the amount of the Deposit actually paid by the Customer.
17.2 Non-Excludable Liability
Nothing in this Agreement excludes or limits liability that cannot lawfully be excluded or limited. The limitations in Section 17.1 do not apply to liability arising from Lintex’s fraud, wilful misconduct, or gross negligence.
17.3 Customer Indemnification
To the maximum extent permitted by applicable law, the Customer will indemnify and hold harmless Lintex and its affiliates, officers, employees, and authorized service providers from any and all third-party actions, suits, proceedings, judgments, settlements, losses, claims, damages, costs, or liabilities (including reasonable legal fees) arising from the Customer’s misuse of the Charger, unauthorized installation or modification, material breach of this Agreement, or violation of applicable law, except to the extent caused by Lintex’s negligence, wilful misconduct, or other liability that cannot lawfully be excluded.
17.4 Time Limited on Claims Customer Indemnification
No action, regardless of form, relating to or arising out of this Agreement or the Program may be brought by either party more than one (1) year after the accrual of such cause of action.
17.5 Survival
This Section 17 shall survive any termination or expiry of this Agreement.
18. Privacy and Personal Information
18.1 Privacy Framework
Lintex collects, uses, discloses, retains, and protects Personal Information in accordance with applicable Canadian privacy law and the Privacy Policy set out in Schedule B.
18.2 Charging Data
Charging Data is operational and regulatory data used for the Program. To the extent Charging Data constitutes or contains Personal Information because it can be associated with an identifiable Customer or household, Lintex will handle that information in accordance with applicable privacy law and Schedule B.
18.3 Necessary Processing
The Customer acknowledges that certain data collection, use, disclosure, and retention are necessary to administer the Program, operate and support the Charger, verify Charging Data, calculate Customer Share, administer CFR Credits, and meet regulatory or legal requirements. Withdrawal of consent to processing that is necessary for these purposes may affect or prevent continued participation in the Program, subject to applicable law.
19. General Terms
19.1 Governing Law and Disputes
This Agreement is governed by the laws of the Province of Ontario and the applicable federal laws of Canada. The parties will first attempt in good faith to resolve disputes. Nothing in this Agreement limits any right or remedy that cannot lawfully be waived or restricted, including any applicable right of a consumer to commence a proceeding in a court of competent jurisdiction.
19.2 Entire Agreement
This Agreement, together with any written order, Schedule A, Schedule B, and any other document expressly incorporated by reference, constitutes the entire agreement between the parties concerning the Program and supersedes prior discussions and understandings concerning the same subject matter.
19.3 Amendments
Lintex may amend this Agreement on at least thirty (30) days’ written notice where reasonably required for Program administration, regulatory compliance, technology, or changes to commercial terms. Any amendment will apply prospectively.
If an amendment materially and adversely changes the Customer’s economic obligations or rights, the Customer may terminate this Agreement by written notice given during the thirty (30)-day notice period, notwithstanding the minimum participation period in Section 13.1(a).
Deposit treatment and Charger ownership or disposition remain governed by Sections 5 and 14. Nothing in this Section permits an amendment that is prohibited by applicable law.

19.4 Assignment
Lintex may assign this Agreement to an affiliate, successor, purchaser of the Program, or other entity assuming Lintex’s obligations by providing written notice to the Customer. The Customer may not assign this Agreement without Lintex’s prior written consent, except where required by applicable law.
19.5 Waiver
A waiver of a provision is effective only for the specific instance for which it is given and does not constitute a continuing waiver.
19.6 Severability
If any provision is found invalid or unenforceable, it will be severed or limited to the minimum extent necessary, and the remaining provisions will continue in effect.
19.7 Notices
Notices under this Agreement may be delivered by email, electronic account notification, or another written method reasonably capable of confirming delivery, using the contact information provided by the Customer. The Customer is responsible for keeping contact information current.
19.8 Survival
Any provision that by its nature is intended to operate after termination or expiry will survive to the extent necessary to give it effect, including accrued payment obligations, Deposit treatment, CFR Credit ownership and administration relating to pre-termination Charging Activity, Charger removal or transfer, limitation of liability, indemnification, privacy and data-retention obligations, and dispute-related provisions.
19.9 No Third-Party Beneficiaries
Except as expressly stated, this Agreement does not create rights for any person other than Lintex and the Customer.
19.10 Statutory Rights
Nothing in this Agreement is intended to waive, exclude, or limit any consumer, warranty, privacy, or other statutory right that cannot lawfully be waived, excluded, or limited.
Schedule A – Fees and Commercial Terms